Forrester Report: The Salesforce Consulting Companies Panorama, Q1 2023
Organizations typically leverage companions with Salesforce consulting experience to assist them get essentially the most out of their Salesforce expertise investments. With this help, organizations can modernize their enterprise utilizing current Salesforce expertise, velocity time-to-implement Salesforce merchandise, and drive change associated to Salesforce tasks.
Within the report, Forrester defines Salesforce consulting companies companions as:
“Service suppliers that allow Salesforce clients to efficiently implement Salesforce options by way of expertise, practices, and belongings. Key companies embody design and consulting, implementation and technical companies, and organizational and alter administration.”
Forrester Salesforce Consulting Companies Panorama, Q1 2023 Report
In its latest Panorama report, Forrester segmented consulting companies companions based mostly on Salesforce income into three classes: massive, medium, and small. Every vendor was requested a variety of detailed questions on their companies and capabilities, together with geographic presence, trade experience, and Salesforce cloud/platform expertise and experience. Primarily based on the responses, Forrester provides details about these Salesforce consulting companies companions to assist organizations decide one of the best vendor for his or her Salesforce wants based mostly on service capabilities, trade expertise, and product expertise.
As Salesforce has gotten more and more advanced, introducing multicloud, platform customization, and pushed past conventional CRM and bought different platforms and applied sciences like MuleSoft, Slack, and Tableau, organizations have continued to look to Salesforce consulting companies companions for help. Forrester goes on to say that these companions may also help organizations:
Speed up time to worth with current accelerators and know-how
Reimagine enterprise fashions and processes
Handle organizational change for max outcomes
Perficient’s Experience is in Trade Focus and Know-how Implementations
Forrester listed Perficient within the small consulting companion ($20M to $65M in annual Salesforce consulting income) market measurement phase, as a expertise implementor. In accordance with the report, the highest enterprise eventualities are for Gross sales and Income Cloud, Service Cloud, B2B and B2C Advertising and marketing Cloud, B2B and B2C Commerce Cloud, and Monetary Companies. (Extra, prolonged enterprise eventualities embody Well being Cloud, Authorities Cloud, Communications Cloud, Shopper Items Cloud, and Expertise Cloud.)
With our in depth trade focus in monetary companies, healthcare, and manufacturing, we perceive the best way to strategize and create impactful digital experiences utilizing Salesforce Well being Cloud, Salesforce Expertise Cloud, and different Salesforce merchandise.
To study extra, obtain the Forrester report, The Salesforce Consulting Companies Panorama, Q1 2023 (accessible for buy or to Forrester subscribers). Forrester requested info from leaders from Perficient’s Salesforce apply whereas researching this report.