Douglas Stewart, principal of healthcare and life sciences, is using his 20 years of healthcare expertise to unravel our purchasers’ wants with the perfect options to their most advanced challenges. We just lately related to debate how he got here to affix the Perficient staff. I liked listening to extra about his background within the healthcare house and what he values most about Perficient’s firm tradition. I’m positive you’ll too!
Thanks for becoming a member of me at present, Doug! I’d like to kick off with listening to extra about your background within the healthcare business and your present position at Perficient.
I began my profession in info know-how as a programmer, again when Google was new, and Amazon bought books. That led to a chance in New York Metropolis working within the healthcare and life sciences industries.
Subsequently, I took a job main initiatives and techniques for the largest well being plan in New Jersey. My focus shifted towards the intersection between know-how and enterprise outcomes, the place I supported organizations in defining goal-oriented wants.
I’ve been accountable for tons of of labor efforts within the payer house. I’ve been the client on many events. Now I’m utilizing that background to assist present the perfect options based mostly on payer wants to develop deeper consumer relationships.
My position includes working with gross sales groups, advertising groups, purchasers, different principals, and business analysts to develop our healthcare and life sciences follow. A mean day on this position varies based mostly on what’s taking place within the business and what’s most necessary and related to our prospects. Usually, a day is about:
One-third making certain that our choices deal with market wants
One-third understanding issues and explaining how we now have solved them, efficiently
One-third interested by the longer term to verify we keep forward of adjustments and develop sensible options
I’m steadily known as on to take part in consumer proposals due to my background. In these circumstances, I shift my full focus to speaking the perfect options for our purchasers’ wants.
LEARN MORE: Healthcare Digital Consulting Companies
What do you most take pleasure in about your position and about working at our international digital consultancy?
The those who I work with at Perficient make it a spot that’s very gratifying to work. This firm has managed to gather a important mass of real, useful people who find themselves actually focused on fixing issues. In my expertise, Perficient is a spot the place folks will be genuine and make a distinction in quite a few methods.
I’ve been concerned with many groups all through my profession, and that is probably the most proficient staff I’ve been part of.
We’ve got conversations about tips on how to protect our tradition as we develop, which tells you a large number about our firm.
I believe all of us worth the tradition right here, and we must always do all the pieces in our energy to embody it, protect it, and embrace our purchasers in it.
READ MORE: Perficient Giving, Worker Useful resource Group
What drew you to a profession at Perficient? And what motivates you to remain and do your greatest work?
As I met with leaders at Perficient throughout my job search, I used to be actually impressed by the caliber and variety of devoted specialists concentrated in a single group. Since becoming a member of the corporate, I’ve continued to be impressed with the expertise pool at Perficient.
My colleagues are passionate about their business, have progressive views on tips on how to resolve issues, and are wanting to collaborate to get issues finished and make thrilling issues occur. The keenness is contagious!
I’m making use of my 20 years of healthcare expertise to assist purchasers outline their wants.
The folks I work with encourage me. I admire the individuals who have been concerned within the determination to deliver me on board final yr and the massive group of proficient people who find themselves searching for their subsequent project. Each week I converse with people which have finished actually nice work to unravel widespread issues. If we are able to present purchasers how we are able to do the identical for them – we’ll win.
We’re all actually lucky to be part of Perficient proper now as we develop and align our technical experience to healthcare and life sciences. The amount of cash spent on healthcare continues to develop exponentially together with our enterprise right here, however the well being outcomes are getting worse. We might help repair that. Anyplace you could have actually advanced points to unravel and plenty of spending, there’s a terrific marketplace for business targeted know-how consulting.
Giant, extremely regulated, and complicated issues are troublesome to unravel, and there’s an infinite amount of cash at stake. Companies need assistance, and that’s the place we are available. Our purchasers want to handle these issues head on. They’re particularly focused on sensible options and tales about how different organizations solved related issues. Proper now, we’re seeing a big shift in direction of:
Correct and modernized medical platforms
How Synthetic Intelligence will change the methods we work
We’re proper in the midst of the motion, and that’s the proper place to be.
LEARN MORE: Tradition and Connections
How are you seeing DE&I addressed in your work and within the business? How are you seeing the prioritization of well being fairness affect the business and the purchasers you serve, and the way are we approaching our healthcare work by means of an fairness lens?
Professionally, I take a look at this from a healthcare administration perspective. There may be quite a lot of proof that sure populations want extra personalised consideration to enhance well being outcomes. I can also’t assist however view this problem from a private perspective, having a racially numerous family.
I’d prefer to assume that the prioritization of well being fairness creates ardour and alternative to grow to be extra invested in what’s doable.
In the USA, the well being fairness dialog has occurred primarily by means of the lens of finding out social determinants of well being, which attempt to determine why sure inhabitants segments have well being outcomes which might be worse than others (i.e., toddler mortality charges and maternity care).
Within the life sciences business, it’s extra advanced as a result of breadth of worldwide group. It appears, nevertheless, like a big focus proper now’s creating correct medical knowledge and making certain medical trial range necessities. To me, it’s about smarter methods to get merchandise to market rapidly whereas ensuring everybody has equal entry to these merchandise.
Perficient has main engagements that align straight to those targets, and assist drive higher well being for everybody, particularly those that want it probably the most.
EXPLORE NOW: Variety, Fairness & Inclusion (DE&I) in Healthcare
Healthcare Leaders Flip to Us
Our healthcare specialists perceive the distinctive challenges going through the business. The ten largest well being techniques and 10 largest well being insurers within the U.S. have counted on us to assist their end-to-end digital success. Trendy Healthcare has additionally acknowledged us because the fourth largest healthcare IT consulting agency.
We deliver pragmatic, strategically-grounded know-how to our purchasers’ initiatives. And our work will get consideration – not solely by business teams that acknowledge and award our work but in addition by prime know-how companions that know our groups will reliably ship advanced, game-changing implementations. Most significantly, our purchasers exhibit their belief in us by partnering with us repeatedly. We’re extremely happy with our 90% repeat enterprise fee as a result of it represents the belief and collaborative tradition that we work so arduous to construct on a regular basis inside our groups and with each consumer.
With greater than 20 years of expertise within the healthcare business, Perficient is a trusted, end-to-end, international digital consultancy.
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It’s no secret our success is due to our folks. Regardless of the know-how or time zone, our colleagues are dedicated to delivering progressive, end-to-end digital options for the world’s greatest manufacturers, and we deliver a collaborative spirit to each interplay. We’re all the time searching for the perfect and brightest to work with us. Be a part of our staff and expertise a tradition that challenges, champions, and celebrates our folks.
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