In actual fact, we by no means have been in Kansas, however Google appears to disagree.
In November 2020, Google immediately determined that Native website positioning Information, Inc, a enterprise positioned in Pleasanton, CA, was really positioned in Fawn Creek Township, KS.
Not solely that, we had additionally apparently opened a lodge (within the midst of COVID no much less – we’re in truth optimists at coronary heart):
Fairly dumb of us although to open the lodge in California when Google thinks we’re in Kansas. Not a variety of working efficiencies with that set-up.
Jason Brown of Sterling Sky notes in “Breaking Freed from Your GMB Independence Difficulty” that this Kansas stuff could have began in September 2020.
We don’t actually depend on on our GMB web page for leads so I shot off a be aware to Google My Enterprise help and figured they might repair it sooner or later. In the meantime it’d give us some perception into how their Rube Goldbergian system works. Then I sort of forgot about it.
In February, whereas in a 20-person Zoom assembly on how a lot we must always freak out about Core Internet Vitals, I logged into LSG’s GMB dashboard to see if possibly we had been moved to Colorado (hopefully close to Aspen). Whereas in there, for some purpose, I made a decision so as to add “website positioning company” as a Enterprise Class. “website positioning Company” have to be on the double-secret do-not-use checklist as a result of as quickly as I added it, our itemizing acquired suspended.
I get it. A number of website positioning Companies are how let’s assume “sketch” companies. It’s a crimson flag. However certainly GMB would notice that LSG is a longtime sketch enterprise? And it’s actually no much less sketch than Psychic or Cat Hostel.
All I needed to do was delete website positioning Company as a class, plead my case by way of Google My Enterprise’ Reinstatement Type, and it might be cleared up in just a few days/weeks as GMB help labored by its queue.
Did I point out that we’re in truth optimists at coronary heart?
As of final week I had heard nothing again. After all this web page on fixing suspended enterprise listings has been up to date, however on the time it mentioned one thing like “When you have already submitted a request, don’t re-submit it. It is going to actually annoy us.”
Only for kicks I requested Steven Saldana, LSG’s GMB problem-solver extraordinaire, to provide it a strive. My preliminary request went one thing like this, “Hey GMB, I added a brand new service class and acquired suspended. I deleted the class so please un-suspend us. Thanks!” Steven’s request was a bit extra forceful. It mainly mentioned the identical factor however he additionally added “That is our company itemizing and it have to be reinstated ASAP!” It labored.
After all, we’re nonetheless in Kansas, however that’s actually higher than being in GMB purgatory.
I assume the purpose of this story is thus:
If you’re counting on GMB for a big a part of what you are promoting, you’ve got my ideas and prayers
The truth that shouting in ALL CAPS appeared to make the distinction is sort of loopy.
If you’re a enterprise in Montgomery County, Kansas, you could wish to double-down in your website positioning. The Native Pack outcomes are just about affected by out of state companies so I’ve acquired to consider the locals don’t actually belief them and are clicking on the Native Natural outcomes.
And in case you are in search of an amazing restaurant in Fawn Creek Township, KS, Google recommends Vegos Meals Truck. Don’t fear that it’s really positioned in Albuquerque, NM. It’s a truck, so that you by no means know when it’d present up in your hood.
